Quality Certification Denials Toyota’s Chairman Bowed His Head To A Series Of

Toyota’s chairman bowed his head to a series of quality certification denials. “I apologize deeply.” Toyota Motor Chairman Akio Toyoda bowed his head and apologized on the 30th for the series of quality certification fraud issues of group companies such as Toyota Automatic Loom (Toyota Industries), Daihatsu, and Hino Motors.

Chairman Akio Toyoda bowed his head to the series of quality certification fraud issues (Tokyo = Yonhap News) Toyota Motors Chairman Akio Toyoda apologized for the group’s series of quality certification fraud issues at a press conference held in Nagoya City on the 30th. 2024.1.30.

According to Nippon Keizai Shimbun and NHK reports, Chairman Toyoda held a press conference in Nagoya City on this day and said, “I deeply apologize for causing concern and inconvenience to customers and other stakeholders.”

He added, “We take this as a serious matter that betrays customer trust and shakes the foundation of the certification system.” This apology follows the series of revelations that the group companies, Hino Motors, Daihatsu, and Toyota Automatic Loom, committed fraudulent acts in the process of obtaining quality certification.

Toyota Motor Company said that it was discovered that it had committed irregularities in the process of output testing for quality certification of diesel engines produced by its group company, Toyota Automatic Loom, and decided to suspend shipment of 10 models, including the Land Cruiser Prado, equipped with the engine in question the day before.

Previously, Daihatsu, a subsidiary of Toyota Motor Company, conducted an additional investigation after the issue of fraudulent quality certification arose in April last year and discovered that 174 instances of fraud had occurred in the process of crash, exhaust gas, and fuel efficiency tests of 64 vehicle models since 1989. It is currently undergoing a large-scale investigation by the Ministry of Land, Infrastructure, Transport and Tourism.

Due to this problem, Daihatsu’s four factories in Japan have been shut down since December of last year. Hino Motors, another subsidiary of Toyota Motor Company, also had its model designation canceled in 2022 after manipulation of emissions and fuel efficiency was revealed.

On this day, Chairman Toyota presented the new group vision with the phrase, ‘Let’s invent the next path.’ The Toyota Group was originally scheduled to announce its new vision on February 14, the birthday of founder Sakichi Toyoda, but the schedule was moved up to this day as new quality certification fraud issues arose. Current Chairman Toyoda is the great-grandson of the company’s founder.

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